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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherrie Oliver

Sherrie Oliver

July 17, 2025

5  out of  5
rating by Sherrie Oliver
"I called to find better coverage and better prices. State Farm was super at answering all my questions and so much cheaper and more coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Trent Pryor

July 14, 2025

5  out of  5
rating by Trent Pryor
"I am an Inside Sales Supervisor at a call center, so customer service is something I am very passionate about, and take very seriously. What an amazing experience! State Farm Agent Eli and I were talking over the course of the year, and it really felt like I was cared for... Not pressured... Just 'as a matter of fact' on how much money I could be saving, and total transparency on my circumstances. Eli's customer service skills were exemplary, and that speaks volumes on Karlie's agency in building great rapport and making their customers feel like long time friends & family. I haven't had to use my insurance in a long time, so I cannot speak on the claims side of things. However, I was given an awesome first impression thanks to an agent who was patient and still made me feel like I mattered. Kudos to this agency, Eli, and the other talent they employ! 10/10 would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Bloom

July 11, 2025

5  out of  5
rating by Rachel Bloom
"State Farm was able to significantly increase my coverage with a lower price than i was previously paying! Eli was quick, efficient and personable! Thank you guys so much!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Don Parks

July 9, 2025

5  out of  5
rating by Don Parks
"Office was very helpful & knowledgeable. A good experience! Thank you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marvin Maffett

February 19, 2025

5  out of  5
rating by Marvin Maffett
"Another Great experience with Karlie Newton- State Farm Insurance Agency and his team! They are fast, great attention to detail and they answer all questions and are very clear on what to expect regarding the policies that you are receiving from them. Fantastic team and job well done!"
We responded:
"Thank you, Marvin, for your review. My team and I take pride in delivering prompt and professional service while educating our customers on the policies that they are purchasing. I'm pleased to hear that my team met your expectations."
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Frank MCALPINE

January 31, 2025

5  out of  5
rating by Frank MCALPINE
"Dan is very patient and passionate individual, he helped me so much don't know what I would do without his help and assistance, state farm is very, very lucky to have an agent like him ,keep up the outstanding work Dan, your awesome 🙏🏻🫡👍💯"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Justine Turner

January 27, 2025

5  out of  5
rating by Justine Turner
"Agent E. Robinson He was very kind and patient, very helpful and knowledgeable, he saved me some dollars most appreciative. Thank you 🙏🏾"
We responded:
"Hi Justine, so glad Eli was able to help you switch and save. Every dollar goes a long way. Thanks for your business!"
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Samantha M

November 14, 2024

5  out of  5
rating by Samantha M
"Amber helped me get new car, renters, and life insurance policy and saved me money on all of them! Fast response time and so friendly!"
We responded:
"Samantha, I'm glad we were able to help. Thank you for trusting us with your business!"
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ashley pflug

September 9, 2024

5  out of  5
rating by ashley pflug
"As a new homeowner I am very lucky and happy to have Dan helping me out! I will always stick with State Farm! Always amazing service."
We responded:
"Thanks Ashley. Dan is very knowledgeable and enjoys helping our customers. Congrats on your new home!"
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George Exline

August 3, 2024

5  out of  5
rating by George Exline
"Very friendly, prompt, professional. Saved me money too!"
We responded:
"George. I'm glad we were able to help you switch and save! Thanks for giving us the opportunity to earn your business."
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Paul Schultz

July 27, 2024

5  out of  5
rating by Paul Schultz
"I generally hate cold calls but I'm super glad I took this one. Hands down super nice and to the point. Lowered my insurance by $70. Super nice and helpful. Owe him a beer if I see him out. Cheers!"
We responded:
"Thanks Paul for your review. I'm glad we were able to help you save on your auto insurance. We're always here to help. "
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Matt Koch

July 26, 2024

5  out of  5
rating by Matt Koch
"Great service. Amanda is always helpful when we need it!"
We responded:
"Thanks Matt for the review! Amanda really enjoys assisting our customers when needed."
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Brittni Koch

July 26, 2024

5  out of  5
rating by Brittni Koch
"I absolutely love working with Karlie’s office. Amanda has been our agent for several years now. There has always been great communication and support. We highly recommend them!"
We responded:
"Brittini it's our pleasure to be of service to you. Our customers tell us often that Amanda is amazing to work with. I'm glad to hear that you have only had positive experiences."
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Terry Lopez

July 26, 2024

5  out of  5
rating by Terry Lopez
"They do great work here. Amanda helped me with some questions on my insurance. Very quick with answers."
We responded:
"Thanks Terry. Amanda has always been exceptional with serving our customers. I'm pleased to hear that you received a prompt response that met your expectations. Thank you for your business and support of our agency. "
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Morris Ervin

July 26, 2024

5  out of  5
rating by Morris Ervin
"Karlie Newton is a world class insurance agent. He provided patience, warmth, empathy, and made himself available throughout the entire process. He is very knowledgeable and skillful, which helped me to build a strong relationship with him which is the reason why we chose State Farm."
We responded:
"Thank you Morris for your comments. We take pride in taking our time and educating our customers on insurance products. We look to continue to build our relationship with you and your family. It's truly my pleasure to help you with your insurance needs. Thank you for considering us for auto insurance. Your business is greatly appreciated."
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James Jason

July 25, 2024

5  out of  5
rating by James Jason
"I switched from Progressive because I got a better rate for a better price. The agent I spoke with on the phone was very helpful and the entire process took less than 10 minutes, despite my many questions. 10 out of 10 would recommend."
We responded:
"Thanks James for giving us a chance to earn your business. We take pride in answering all of your questions and finding affordable insurance options that work. Thank you! "
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dee owens

July 16, 2024

5  out of  5
rating by dee owens
"Amanda saved me money and was very nice to answer my questions."
We responded:
"Dee we are happy that you were able to switch and save money. Amanda is very knowledgeable and really enjoys helping our customers."
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Erin Buchanan

July 16, 2024

5  out of  5
rating by Erin Buchanan
"I switched from another insurance company because I received an awesome quote. Daniel was incredibly helpful. He answered all my questions and helped me choose a policy that was perfect for what I needed. I have recommended friends to Daniel & this agency. Thank you again!"
We responded:
"Erin, I'm glad to hear that Daniel was incredibly helpful. He truly enjoys helping customers save money on their home and auto policies. We are happy to have Daniel on our team and our customers love working with him."
Profile photo of Kate Walker

Kate Walker

July 16, 2024

1  out of  5
rating by Kate Walker
"Called me twice in a row saying Dan had a quote for car insurance on my Ford Focus. No one I know owns a Ford Focus. I don't even have a car!"
We responded:
"Hello Kate, Sorry to hear this. However, we don't have any control over public records that may be incorrect. We're a local insurance agency only looking to help those that need insurance. If the opportunity ever presents itself, we would love to be of service. We wish you well. "
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Tiffany Lackey

June 20, 2024

5  out of  5
rating by Tiffany Lackey
"Mandy is the best!!!! Go to state farm in stow and ask for her."
We responded:
"Thanks Tiffany for your review. Mandy is amazing and enjoys helping customers. I'm glad she was able to help."
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Connor Dugan

June 12, 2024

5  out of  5
rating by Connor Dugan
"The office Manager Amanda, was very helpful with processing my request on the phone and made it very easy for me and met my needs! Need more office managers like her! Thanks Amanda!!!"
We responded:
"Thanks Connor! Amanda loves to assist our customers with their insurance needs. I'm glad she was helpful, and you had a positive experience."
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Clinton Leady

March 19, 2024

5  out of  5
rating by Clinton Leady
"Karlie Newton is the Lebron James of insurance dealers in northeast Ohio, and his small, yet talented staff work with a dogged determination and unparalleled efficiency, the likes of which we haven’t seen since Eisenhower invaded Normandy. In a world filled with anger, hatred and rising insurance premiums, Karlie Newton stands alone as the calming presence we need to guide us through this raging storm. His office also returns your phone calls, which is pretty cool. So if you need a quote- call Karlie Newton! Get in a car accident? Call Karlie Newton! Need to borrow some money? Yeah, prolly call somebody else. But if you’ve got insurance needs, Karlie Newton and his team have your fix! "
We responded:
"Clinton glad to be of service to you! We are always here to help with your home, auto, business and life insurance needs. We do our best because our customers are the best!"
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Debbie Kasmar

March 14, 2024

5  out of  5
rating by Debbie Kasmar
"Getting insurance from this agent was a pleasure. Very cost effective yet just the right insurance for our needs. Amanda was very well versed in insurance and was able to save us money too."
We responded:
"Debbie I'm glad we were able to provide you with great insurance at a competitive price. Amanda is truly amazing at assisting customers with their insurance needs. Thanks for your business!"
Profile photo of Bill Dunn

Bill Dunn

November 26, 2023

5  out of  5
rating by Bill Dunn
"I wanted to let others know I have had good results with my long time State Farm insurance agent in Stow, Ohio Karlie Newton. My recent claim was settled rapidly by him and his staff."
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LaShelle Johnson

August 30, 2023

5  out of  5
rating by LaShelle Johnson
"Working with Alexis was an absolute delight. Her professionalism and clear communication made the process seamless. She helped us find the best possible rate and guided us through policies tailored perfectly for our organization. For our first experience with State Farm, it was top-notch."
We responded:
"Hello Ms. Johnson. I'm pleased to hear that Alexis was able to tailor an affordable and appropriate product for your organization. We pride ourselves on finding the right solutions for our customers. Thank you for your feedback and do not hesitate to contact us for any future insurance needs."