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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ashley pflug

September 9, 2024

5  out of  5
rating by ashley pflug
"As a new homeowner I am very lucky and happy to have Dan helping me out! I will always stick with State Farm! Always amazing service."
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George Exline

August 3, 2024

5  out of  5
rating by George Exline
"Very friendly, prompt, professional. Saved me money too!"
We responded:
"George. I'm glad we were able to help you switch and save! Thanks for giving us the opportunity to earn your business."
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Paul Schultz

July 27, 2024

5  out of  5
rating by Paul Schultz
"I generally hate cold calls but I'm super glad I took this one. Hands down super nice and to the point. Lowered my insurance by $70. Super nice and helpful. Owe him a beer if I see him out. Cheers!"
We responded:
"Thanks Paul for your review. I'm glad we were able to help you save on your auto insurance. We're always here to help. "
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Matt Koch

July 26, 2024

5  out of  5
rating by Matt Koch
"Great service. Amanda is always helpful when we need it!"
We responded:
"Thanks Matt for the review! Amanda really enjoys assisting our customers when needed."
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Brittni Koch

July 26, 2024

5  out of  5
rating by Brittni Koch
"I absolutely love working with Karlie’s office. Amanda has been our agent for several years now. There has always been great communication and support. We highly recommend them!"
We responded:
"Brittini it's our pleasure to be of service to you. Our customers tell us often that Amanda is amazing to work with. I'm glad to hear that you have only had positive experiences."
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Terry Lopez

July 26, 2024

5  out of  5
rating by Terry Lopez
"They do great work here. Amanda helped me with some questions on my insurance. Very quick with answers."
We responded:
"Thanks Terry. Amanda has always been exceptional with serving our customers. I'm pleased to hear that you received a prompt response that met your expectations. Thank you for your business and support of our agency. "
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Morris Ervin

July 26, 2024

5  out of  5
rating by Morris Ervin
"Karlie Newton is a world class insurance agent. He provided patience, warmth, empathy, and made himself available throughout the entire process. He is very knowledgeable and skillful, which helped me to build a strong relationship with him which is the reason why we chose State Farm."
We responded:
"Thank you Morris for your comments. We take pride in taking our time and educating our customers on insurance products. We look to continue to build our relationship with you and your family. It's truly my pleasure to help you with your insurance needs. Thank you for considering us for auto insurance. Your business is greatly appreciated."
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James Jason

July 25, 2024

5  out of  5
rating by James Jason
"I switched from Progressive because I got a better rate for a better price. The agent I spoke with on the phone was very helpful and the entire process took less than 10 minutes, despite my many questions. 10 out of 10 would recommend."
We responded:
"Thanks James for giving us a chance to earn your business. We take pride in answering all of your questions and finding affordable insurance options that work. Thank you! "
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dee owens

July 16, 2024

5  out of  5
rating by dee owens
"Amanda saved me money and was very nice to answer my questions."
We responded:
"Dee we are happy that you were able to switch and save money. Amanda is very knowledgeable and really enjoys helping our customers."
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Erin Buchanan

July 16, 2024

5  out of  5
rating by Erin Buchanan
"I switched from another insurance company because I received an awesome quote. Daniel was incredibly helpful. He answered all my questions and helped me choose a policy that was perfect for what I needed. I have recommended friends to Daniel & this agency. Thank you again!"
We responded:
"Erin, I'm glad to hear that Daniel was incredibly helpful. He truly enjoys helping customers save money on their home and auto policies. We are happy to have Daniel on our team and our customers love working with him."
Profile photo of Kate Walker

Kate Walker

July 16, 2024

1  out of  5
rating by Kate Walker
"Called me twice in a row saying Dan had a quote for car insurance on my Ford Focus. No one I know owns a Ford Focus. I don't even have a car!"
We responded:
"Hello Kate, Sorry to hear this. However, we don't have any control over public records that may be incorrect. We're a local insurance agency only looking to help those that need insurance. If the opportunity ever presents itself, we would love to be of service. We wish you well. "
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Tiffany Lackey

June 20, 2024

5  out of  5
rating by Tiffany Lackey
"Mandy is the best!!!! Go to state farm in stow and ask for her."
We responded:
"Thanks Tiffany for your review. Mandy is amazing and enjoys helping customers. I'm glad she was able to help."
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Connor Dugan

June 12, 2024

5  out of  5
rating by Connor Dugan
"The office Manager Amanda, was very helpful with processing my request on the phone and made it very easy for me and met my needs! Need more office managers like her! Thanks Amanda!!!"
We responded:
"Thanks Connor! Amanda loves to assist our customers with their insurance needs. I'm glad she was helpful, and you had a positive experience."
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Bryan Loretz

March 28, 2024

5  out of  5
rating by Bryan Loretz
"I was a little down and nervous going into my claim, however; Karlie personally reached out to me and assisted me throughout the process which made me feel comfortable and at ease. Awesome agent!"
We responded:
"Bryan, It was my pleasure to assist you with your claim. I'm glad we were able to assist you and meet your expectations."
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Clinton Leady

March 19, 2024

5  out of  5
rating by Clinton Leady
"Karlie Newton is the Lebron James of insurance dealers in northeast Ohio, and his small, yet talented staff work with a dogged determination and unparalleled efficiency, the likes of which we haven’t seen since Eisenhower invaded Normandy. In a world filled with anger, hatred and rising insurance premiums, Karlie Newton stands alone as the calming presence we need to guide us through this raging storm. His office also returns your phone calls, which is pretty cool. So if you need a quote- call Karlie Newton! Get in a car accident? Call Karlie Newton! Need to borrow some money? Yeah, prolly call somebody else. But if you’ve got insurance needs, Karlie Newton and his team have your fix! "
We responded:
"Clinton glad to be of service to you! We are always here to help with your home, auto, business and life insurance needs. We do our best because our customers are the best!"
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Debbie Kasmar

March 14, 2024

5  out of  5
rating by Debbie Kasmar
"Getting insurance from this agent was a pleasure. Very cost effective yet just the right insurance for our needs. Amanda was very well versed in insurance and was able to save us money too."
We responded:
"Debbie I'm glad we were able to provide you with great insurance at a competitive price. Amanda is truly amazing at assisting customers with their insurance needs. Thanks for your business!"
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Bill Dunn

November 26, 2023

5  out of  5
rating by Bill Dunn
"I wanted to let others know I have had good results with my long time State Farm insurance agent in Stow, Ohio Karlie Newton. My recent claim was settled rapidly by him and his staff."
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LaShelle Johnson

August 30, 2023

5  out of  5
rating by LaShelle Johnson
"Working with Alexis was an absolute delight. Her professionalism and clear communication made the process seamless. She helped us find the best possible rate and guided us through policies tailored perfectly for our organization. For our first experience with State Farm, it was top-notch."
We responded:
"Hello Ms. Johnson. I'm pleased to hear that Alexis was able to tailor an affordable and appropriate product for your organization. We pride ourselves on finding the right solutions for our customers. Thank you for your feedback and do not hesitate to contact us for any future insurance needs."
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Don Johnson

August 30, 2023

5  out of  5
rating by Don Johnson
"Alexis was very pleasant, professional, and knowledgeable in our conversation about insurance for our non-profit businesses. The coverage and the quote that she provided was adequate and cost appropriate for the size, age, and needs of our business. We look forward to working with Alexis for our insurance needs. Donald Johnson Chief Financial Officer Omega Global Development"
We responded:
"Thank you Mr. Johnson for your feedback. Alexis is truly an asset to our team. I'm glad she was able to find the right coverage for your business. Please do not hesitate to reach out for any personal insurance needs as well."
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Jeremiah Bouza

August 29, 2023

5  out of  5
rating by Jeremiah Bouza
"Alexis helped me switch over my car and renter insurance and went above and beyond by helping me install my drive safe and save, both the app and the device!"
We responded:
"Thanks for your feedback Jeremy. Alexis is well versed at assisting our customers with auto and home insurance. I'm glad she was able to assist you with your auto insurance and help you save money with our Drive Safe and Save app!"
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Michelle Thomas

August 22, 2023

5  out of  5
rating by Michelle Thomas
"Karlie assisted me in securing car insurance. However, as we were closing the call, he informed me on other services available. That turned into a renters insurance policy as well. Customer service was on point. I’m excited to begin sharing Karlie’s contact info with family and friends. 😊"
We responded:
"I'm glad I was able to help you with your auto and renter's insurance. We take pride in making sure our customers have what they need. Thank you for your review."
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aaron mcghee

July 20, 2023

5  out of  5
rating by aaron mcghee
"Amanda is great!, very good at her job! Excellent people skills, knowledgeable about State Farm products, and truly helpful. Easy process."
We responded:
"Aaron I'm glad you had a great experience with our agency. We take pride in providing the best possible service. We are grateful to be able to serve you with your auto insurance needs."
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Talia Steel

June 16, 2023

5  out of  5
rating by Talia Steel
"Brian was very helpful and patient with me the whole time establishing my insurance quote!!"
We responded:
"Hi Talia, I'm glad to hear Bryan was very helpful in establishing your insurance policy. Our office takes pride in helping customers with their auto insurance needs. We are here to help!"
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Alexandra Cromley

May 12, 2023

5  out of  5
rating by Alexandra Cromley
"I thought I was happy with the price, coverage and agent who helped me. But then I received a hand written thank you, which confirmed that I made the right choice. Thank you for the amazing customer service and kindness"
We responded:
"Thank you Alexandra for allowing us to earn your business. We realize that there's more to auto insurance than just price. Please do not hesitate to reach out to us if you're in need of further assistance in the future."
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Carmen Rozier

April 22, 2023

5  out of  5
rating by Carmen Rozier
"Bryan Loretz provided great service and that’s all that matters to me because I can get insurance anywhere! He was able to transition me from my current company and walked me through the entire process. He is knowledgeable, thorough and most of all professional!!!"
We responded:
"Hi Carmen. I'm glad to hear Bryan was able to make your transition easy! Our team takes pride in helping our customers with insurance. Our customers love working with Bryan for their home, auto, and life insurance needs."