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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

LaShelle Johnson

August 30, 2023

5  out of  5 rating by LaShelle Johnson
"Working with Alexis was an absolute delight. Her professionalism and clear communication made the process seamless. She helped us find the best possible rate and guided us through policies tailored perfectly for our organization. For our first experience with State Farm, it was top-notch."

Don Johnson

August 30, 2023

5  out of  5 rating by Don Johnson
"Alexis was very pleasant, professional, and knowledgeable in our conversation about insurance for our non-profit businesses. The coverage and the quote that she provided was adequate and cost appropriate for the size, age, and needs of our business. We look forward to working with Alexis for our insurance needs. Donald Johnson Chief Financial Officer Omega Global Development"

Jeremiah Bouza

August 29, 2023

5  out of  5 rating by Jeremiah Bouza
"Alexis helped me switch over my car and renter insurance and went above and beyond by helping me install my drive safe and save, both the app and the device!"

Michelle Thomas

August 22, 2023

5  out of  5 rating by Michelle Thomas
"Karlie assisted me in securing car insurance. However, as we were closing the call, he informed me on other services available. That turned into a renters insurance policy as well. Customer service was on point. I’m excited to begin sharing Karlie’s contact info with family and friends. 😊"

aaron mcghee

July 20, 2023

5  out of  5 rating by aaron mcghee
"Amanda is great!, very good at her job! Excellent people skills, knowledgeable about State Farm products, and truly helpful. Easy process."

Talia Steel

June 16, 2023

5  out of  5 rating by Talia Steel
"Brian was very helpful and patient with me the whole time establishing my insurance quote!!"

Alexandra Cromley

May 12, 2023

5  out of  5 rating by Alexandra Cromley
"I thought I was happy with the price, coverage and agent who helped me. But then I received a hand written thank you, which confirmed that I made the right choice. Thank you for the amazing customer service and kindness"

Carmen Rozier

April 22, 2023

5  out of  5 rating by Carmen Rozier
"Bryan Loretz provided great service and that’s all that matters to me because I can get insurance anywhere! He was able to transition me from my current company and walked me through the entire process. He is knowledgeable, thorough and most of all professional!!!"

Cherron Smith

April 19, 2023

5  out of  5 rating by Cherron Smith
"My experience here has been amazing!"

Randy Moss

April 18, 2023

5  out of  5 rating by Randy Moss
"Bryan did an excellent job on getting me with state farm! 👏"

Coach Nicole Zeigler

April 2, 2023

5  out of  5 rating by Coach Nicole Zeigler
"This agency is very knowledgeable. I receive outstanding customer service with every call. I highly recommend!"

Bob Gelvin

February 8, 2023

5  out of  5 rating by Bob Gelvin
"switched from allstate including the 1mm umbrella saved me over 1700 per year..Plus i could crawl to the agency..very close.. service was great..didn't meet karlie but everyone else was very helpful..."

Perng Yeh

February 6, 2023

5  out of  5 rating by Perng Yeh
"I purchased a new car, Amanda is very helpful to cancel my old policy, issued a policy for the new car and sent me the temporary insurance card via email."

A Britton

September 6, 2022

5  out of  5 rating by A Britton
"I called about a letter that I received, she checked, and it was a minor error, no big deal, all good. Thanks"

Samantha Binegar

July 7, 2022

5  out of  5 rating by Samantha Binegar
"I have been with state farm for several years and everytime I talk to them they are extremely helpful and go over beyond to assist me!"

Joe Mieyal

March 27, 2022

1  out of  5 rating by Joe Mieyal
"I was recently in an accident 2 months ago. It was extremely hard trying to get a hold of Karlie throughout the process. I have left voice-mails with my number to call back. I have sent emails and I have used to get into contact. All without a response. After 4 days I resorted to text message and a few hours later I received a response from an associate in the office. I still have yet to hear directly from Karlie. I switched agents."

Rau-Elle Wilkins

January 14, 2022

5  out of  5 rating by Rau-Elle Wilkins
"The teamwork was phenomenal.the process to get started was very quick and easy. Karlie has helped me tremendously with the process. When I was ready to get my insurance Lindsay and Amanda were very quick and accurate with the information and setting me up as an insured driver. Thank you."

Jarod Woods

July 28, 2021

5  out of  5 rating by Jarod Woods
"Karlie was very helpful and knowledgeable. I will definitely be using him for all my insurance needs and will refer him to anyone who needs the services he provides."

Michael Woods

June 16, 2021

5  out of  5 rating by Michael Woods
"Great experience"

Gregory Roberts, Jr.

May 26, 2021

5  out of  5 rating by Gregory Roberts, Jr.
"I had an amazing experience today with my new insurance guy - Karlie Newton II. He really took the time to explain all my options in a way that was easy for me to understand. Karlie knows this industry and has the compassion needed to help people. AND...he saved me MONEY!! I am a happy customer! Greg R."


May 21, 2021

5  out of  5 rating by Mary
"Amanda was able to save me around $2,000 a year on my home owner's insurance! She explained everything very thoroughly and provided excellent customer service!"

James Hodge

May 14, 2021

5  out of  5 rating by James Hodge
"Very knowledgeable and always keeps us up to date on what's new and good for me and my family."

Catherine Holt

May 5, 2021

5  out of  5 rating by Catherine Holt
"Karlie is honest and thorough, response time is great and he is truly a pleasure to work with. I saved Big bucks switching!!"

Matthew Kocsis

April 29, 2021

5  out of  5 rating by Matthew Kocsis
"Incredible service. Karlie is prompt, patient, and informative. He updated me on market trends to help me understand my premiums and decide what was the best coverage for my family. I would highly recommend Karlie and have no reservations in doing so."

James K

April 26, 2021

5  out of  5 rating by James K
"Thrilled with the service at this branch! When we decided to switch our Home and Auto Insurance, made a quick phone call to Amanda Fagen & Karlie Newton, and our new policies were ready within the day. Within 24 hours, everything was switched over to State Farm. We saved 40-50% from the other insurance company. Amanda has been extremely helpful throughout the switch, making it very easy on my end. Life insurance application has been very smooth as well. Thanks for helping coordinate & keep up the good work!"